Privacy Policy
In accordance with Regulation (EU) 2016/679, General Data Protection Regulation, and Spanish Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights, we hereby inform Users, Customers and Data Subjects about the processing of their personal data.
This Privacy Policy governs the collection, use and other forms of processing of personal data provided by Users, Customers or Data Subjects through the website www.miraclegoodsint.com, forms, private area, electronic communications or any other digital channels linked to the commercial activity carried out under the miracle goods. brand.
The legal texts made available on this website may be amended or updated whenever necessary in order to adapt them to legislative, technical or organisational changes, or to the activities carried out by the company.
1. Who is the controller of your personal data?
The controller of your personal data is:
Miracle Goods, S.L.U.
Tax Identification Number: B22639157
Registered address: Calle Manuel García, nº 2, 3-F, 28023, Pozuelo de Alarcón, Madrid, Spain
Contact email: miracle.goods.es@gmail.com
Website: www.miraclegoodsint.com
Miracle Goods, S.L.U. is the company responsible for the processing of personal data collected through the website www.miraclegoodsint.com and through the company’s own channels linked to the commercial activity carried out under the miracle goods. brand.
Miracle Goods, S.L.U. undertakes to process users’ personal data in accordance with the applicable European data protection legislation, adopting the appropriate technical and organisational measures to ensure the security, confidentiality and integrity of such data.
2. For what purposes do we process your personal data?
We process your personal data for different purposes, depending on how you interact with us:
Creation and management of your private area: Where the website allows user registration or access to a private area, we may process your data in order to create and manage your account, enable login, manage your user profile and provide access to functionalities linked to your account.
Management of purchases and orders: At present, the purchase of products may be carried out through Amazon.es. In such cases, Amazon will process the personal data required for the purchase, payment, delivery and related services in accordance with its own privacy policies and terms. Miracle Goods, S.L.U. will only process the personal data that Users provide directly through its own website, forms, communications or channels.
If direct sales through the website are enabled in the future, we may process your personal data in order to manage purchases, process orders, arrange delivery of products, handle returns, deal with incidents and provide after-sales support.
Administrative, accounting and tax management: We may process the data required to comply with our legal obligations, including invoicing, accounting, tax compliance, management of collections and payments, and the maintenance of business records where applicable.
Electronic commercial communications: If you are already a customer, we may send you electronic communications concerning news, promotions or products similar to those already purchased, based on our legitimate interest and in accordance with applicable legislation. You may object to receiving such communications at any time.
Newsletter and commercial communications for non-customers: Where you voluntarily subscribe to our newsletter or expressly agree to receive commercial communications, we will process your email address and, where applicable, your identifying data in order to send you information, promotions, news or content relating to miracle goods. products and services.
Contact and user enquiries: We may process the data you provide when contacting us in order to answer questions, respond to requests, manage suggestions or deal with any matter raised through our contact channels.
Website analysis and cookies: Where applicable, we may process browsing data through cookies or similar technologies for analytical, technical, measurement or advertising purposes, in accordance with our Cookie Policy and, where required, on the basis of your consent.
Privacy-related incidents: If the User detects any incident related to the processing of their personal data or to their privacy, they may notify us through the contact email indicated in this Privacy Policy.
3. What is the legal basis for the processing of your personal data?
We process your personal data on different legal bases, depending on each specific purpose:
Creation and management of the private area: The legal basis is the performance of a contract or the taking of steps prior to entering into a contract, pursuant to Article 6(1)(b) of the General Data Protection Regulation. This includes, for example, account registration, login and management of user data within the private area.
Management of purchases and orders: Where direct sales are enabled through the website, the legal basis will be the performance of a contract or the taking of steps prior to entering into a contract, pursuant to Article 6(1)(b) of the General Data Protection Regulation. We need to process your data in order to process your order, arrange delivery and deal with any incident related to the purchase.
Where purchases are made through Amazon.es, the processing of personal data necessary for the purchase, payment, delivery and related services will be governed by Amazon’s own privacy policy and terms. Miracle Goods, S.L.U. will not be responsible for the processing carried out independently by Amazon in its capacity as controller of its own platform.
Administrative, accounting and tax management: This processing is based on compliance with legal obligations, pursuant to Article 6(1)(c) of the General Data Protection Regulation, including applicable accounting, tax and commercial legislation.
Electronic commercial communications to customers: The legal basis is the satisfaction of a legitimate interest, pursuant to Article 6(1)(f) of the General Data Protection Regulation and Article 21.2 of Spanish Law 34/2002 on Information Society Services and Electronic Commerce. This provision allows the sending of commercial communications relating to products or services similar to those previously contracted, provided that there is a prior relationship, the data have been lawfully obtained and the user is offered a simple and free means to object to such communications.
Newsletter and commercial communications to non-customers: The legal basis is the User’s consent, pursuant to Article 6(1)(a) of the General Data Protection Regulation. The User may withdraw such consent at any time.
Contact and user enquiries: The legal basis may be the User’s consent, the performance of pre-contractual measures or the legitimate interest of Miracle Goods, S.L.U. in responding to requests, depending on the nature of the communication.
Cookies, analytics and advertising: The legal basis will be the User’s consent where required by applicable legislation, without prejudice to the use of technical cookies or similar technologies that are strictly necessary for the functioning of the website.
4. What personal data may we process?
Depending on how the User interacts with the website or with Miracle Goods, S.L.U., we may process the following categories of data:
- Identifying and contact details, such as name, surname, email address, telephone number and postal address.
- Account or user area data, where applicable, such as login details, user profile information, saved addresses or order history.
- Purchase and order data, where direct sales through the website are enabled, such as products purchased, order details, delivery information, billing information and after-sales communications.
- Commercial communication data, such as email address, subscription preferences and communications sent or received.
- Browsing and technical data, such as IP address, device identifiers, browsing behaviour and cookie-related data, in accordance with the Cookie Policy.
We do not request or process medical data, health data, information on illnesses, medication, allergies or similar special categories of personal data through the website.
5. How long will we retain your personal data?
Personal data will be retained for the time necessary to fulfil the purposes for which they were collected and, thereafter, for the periods required to comply with possible legal, contractual, tax, accounting or administrative liabilities.
Data relating to commercial communications will be retained until the User withdraws consent, requests to unsubscribe or objects to receiving such communications, as applicable.
Where data are processed for the management of enquiries or requests, they will be retained for the time necessary to deal with such enquiries and, where applicable, for the period required to address any liabilities arising therefrom.
6. To whom may your data be disclosed?
Your personal data may be disclosed to public authorities, courts, regulators or competent administrations where required by law.
Where direct sales through the website are enabled, your data may also be processed by or disclosed to third parties where necessary for the proper provision of the requested service, including payment service providers, financial institutions, logistics and transport companies, hosting providers, technology providers, administrative management providers, accounting or tax advisers, customer support tools and other service providers linked to the functioning of the online store.
Where the User purchases products through Amazon.es, Amazon will process the data required for the transaction, payment, delivery and related services in accordance with its own privacy policies and terms.
We may also rely on technology providers or service providers acting as processors, who will process personal data on behalf of Miracle Goods, S.L.U. and in accordance with its instructions, where applicable.
7. International transfers
Where we use service providers located outside the European Economic Area, or providers whose services may involve international transfers of personal data, such transfers will be carried out in accordance with the safeguards required by applicable data protection legislation.
8. Commercial communications
Users may receive commercial communications where they have expressly consented to them, for example by subscribing to the newsletter.
Customers may also receive commercial communications concerning products or services similar to those previously purchased, provided that the requirements set out in applicable legislation are met.
In all cases, the User may unsubscribe from commercial communications or object to receiving them at any time, using the means provided in each communication or by contacting us at miracle.goods.es@gmail.com.
9. Automated decisions
No decisions based solely on automated processing that produce legal effects concerning the User or similarly significantly affect them will be made.
This is without prejudice to the possible use of analytical, advertising or segmentation tools, where applicable, in accordance with the Cookie Policy and applicable legislation.
10. What rights do Users have?
Users may exercise their rights of access, rectification, erasure, objection, restriction of processing and data portability, as well as withdraw any consent previously given where the processing is based on consent.
These rights may be exercised by sending a request to miracle.goods.es@gmail.com. Where necessary, Miracle Goods, S.L.U. may request proof of identity in order to process the request securely.
The withdrawal of consent shall not affect the lawfulness of processing carried out prior to such withdrawal.
Users may also lodge a complaint with the Spanish Data Protection Agency if they consider that the processing of their personal data does not comply with applicable legislation.
11. Accuracy of the data provided
The User guarantees that the personal data provided are true, accurate, complete and up to date, and undertakes to notify Miracle Goods, S.L.U. of any changes thereto.
Miracle Goods, S.L.U. shall not be liable for any consequences arising from false, inaccurate, incomplete or outdated data provided by the User.
12. Data relating to third parties
Where the User provides personal data relating to third parties, the User guarantees that they have sufficient legal authority to do so and that they have previously informed such third parties of the essential content of this Privacy Policy.
13. Security of personal data
Miracle Goods, S.L.U. shall adopt the technical and organisational measures reasonably necessary to protect personal data against unauthorised access, alteration, loss, disclosure or destruction, taking into account the state of the art, the nature of the data processed and the risks to which they may be exposed.
14. Updates to this Privacy Policy
Miracle Goods, S.L.U. may update this Privacy Policy whenever necessary in order to adapt it to legislative, technical or organisational changes, or to changes in the services, functionalities or activities offered through the website.
Users are advised to review this Privacy Policy periodically.